Role: Junior Client Service Executive (Night Shift)

Basic Job Information

Job Specification

Other Specification

Education, Experiences and Requirements 

• Intermediate (plus2) or more
• Previous customer service experience is preferred

Other Qualification/Skills: 

• Amazing customer service skills
• Excellent communication skills both written and verbal in English
• Problem-solving skills and solution-focused
• Exceptional attention to detail and accuracy
• Excellent time management skills and prioritization of workload
• Ability to work in odd hours (9 am – 5 pm) CST
• Ability to follow instructions and work autonomously to achieve deadlines

Offered Salary: Training + Intern period (Approx 3 months) for Nrs. 22,500 and after the training period Nrs. 30,000 plus bonuses. 
Job location: This position could be worked from home temporarily but should be done from the office later if required.

Job Description

• Process applications on behalf of the clients from submission to settlement for our clients in the USA
• Communicate with other organizations on behalf of the client
• Provide excellent customer service
• Enter data with high accuracy keeping attention to the details daily
• Maintain constant communication with the supervisor
• Take additional responsibilities as and when required. 

What we offer:

• An international working environment in a start-up setting, and the unique opportunity to learn.
• Satisfactory salary/ Bonuses.
• Hands-on experience in working as a team and growing a business
• Five days working week (Monday to Friday)